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Legal Center

Welcome to the ThreatModeler Legal Center! Transparency, security, and trust by design. Whether you are an Enterprise Cloud customer, a Self-Hosted licensee, or a Strategic Partner, we have structured our terms to reflect exactly how you work with us.

Customer & Partner Master Terms

These are the core transactional terms that govern our commercial sales and partner channels.

End-User License Agreement (EULA)

Cloud/SaaS & On-Premise NA & International

Governs the general terms of use, licensing, and security boundaries for the ThreatModeler software.

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Partner Master Agreement

NA & International

Our global channel framework, with general partnership terms and modular sections for certified Resellers, Distributors, Referral Partners, MSPs, and OEM Partners.

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Data Processing Addendum (DPA)

NA & International

Our bilateral data protection agreement, governing how we securely handle, protect, and process personal data on your behalf when you use our services.

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Policies & Compliance Resources

These documents support our operational compliance, support services, and privacy obligations.

List of Authorized Subprocessors

A list of our third-party cloud subprocessors that may process customer data for the provision of our services, maintained to satisfy global data protection obligations.

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Support Program Policy

Standard & Enterprise

Outlines our operational technical support program, helpdesk SLA response times, support tiers, and troubleshooting escalation procedures for customers and channel partners.

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Website Governance & Privacy

Standard legally required notices governing the use and navigation of our corporate website.

Website Legal Notice

Governs the terms of use, intellectual property protections, and acceptable conduct policies for visitors browsing our corporate website.

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Website Privacy Policy

Explains how we handle and protect your personal data when you visit our website, attend our events, or use our free tools (such as our Community Edition).

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Cookie Policy

Explains how and why we use cookies and tracking technologies to optimize your experience while browsing our website.

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Legal Center